Effective Date: July 2026
Thank you for shopping with Paws & Purpose! We appreciate your support and are committed to providing quality products for pet lovers.
Order Processing
All of our products are made to order. Most orders are processed within 2–5 business days before shipping.
During holidays or periods of high demand, processing times may be slightly longer.
Shipping Times
After your order has been processed, estimated delivery times are:
- United States: 3–7 business days
- International: Delivery times vary depending on the destination and customs processing.
Please note that these are estimated delivery times and are not guaranteed.
Shipping Costs
Shipping costs are calculated during checkout based on your location and the items in your order.
Order Tracking
Once your order has shipped, you will receive a confirmation email containing your tracking information, when available.
Delayed or Lost Shipments
While we work with trusted shipping carriers, occasional delays may occur that are outside of our control.
If your order has not arrived within a reasonable timeframe, please contact us at:
We’ll gladly help investigate the shipment.
Incorrect Shipping Address
Please verify your shipping address before placing your order.
Paws & Purpose cannot be responsible for orders shipped to an incorrect address provided during checkout.
Damaged or Incorrect Items
If your order arrives damaged, defective, or you receive the wrong item, please contact us within 30 days of receiving your order.
Please include:
- Your order number
- A description of the issue
- Photos of the item and packaging (if applicable)
We’ll work with our printing partner to resolve the issue as quickly as possible.
Questions About Shipping?
If you have any questions regarding shipping, please contact us at:
Thank you for supporting Paws & Purpose. We truly appreciate your business and look forward to serving you!
“Pawsitivity is a way of life.” 🐾